SMART Test Ride Measures
As restrictions start to relax from next week, we want to let our valued customers know that we will continue to implement extra safety measures to protect both yourselves and our network of SMART Advisors for the foreseeable future. Although the risk is clearly minimised in outdoor spaces, we want you to continue to be comfortable and confident when booking a SMART saddle fitting, so that you can focus on you and your horse, instead of risks that we can effectively mitigate.
Our SMART Covid-safe protocol: - Test ride equipment is carefully cleaned between test rides and, in almost all instances, saddles are stored for a minimum of 72 hours between each client.
- Please continue to practice social distancing where possible; there are very few instances where being <1m from your SMART Advisor is necessary.
- Although wearing face masks will no longer be mandatory, we will continue to supply face coverings to each of our SMART Advisors for upcoming test rides. They may elect to wear one or, if you would feel more comfortable with them wearing one during the test ride, simply ask them directly.
- We also supply disposable gloves and hand sanitiser for each test ride, so that skin-to-skin contact is avoided and, where wearing gloves is not practical, hands can be cleaned instantly.
- If you become unwell or have to self-isolate for any reason, please either contact your SMART Advisor directly or call the office on 01909 720 259 to postpone your appointment.
We hope that the extension of our covid-safe measures puts you at ease. If you'd like to book a Test Ride of Refit, simply contact us using the link below or call 01909 720 259. |
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